Pre-sale service

 

Pre service: refers to the customer is not sure what to buy before the product, the purpose is to stimulate customer desire to buy. Early communication with customers to understand the needs of customers, such as what customers need to buy, what is the use, what type of preferences, and then according to understand the situation to develop sales strategy;

Sale service

 

Sales services: patiently help customers select goods, introduce and display products for customers, detailed description of product usage, answer customers' questions and so on;

After-sales service

 

After sales service: after the sale of goods, all the service work, mainly refers to installation, commissioning, maintenance and so on, is conducive to building brand reputation;